Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions about our wash house, fluff and fold service, and our laundry pickup and delivery.
Laundromat FAQ
8AM to 7PM Daily with last wash at 6PM.
Yes, fully from open to close.
Our machines are coin operated. We have an ATM and coin changer onsite.
We sure do. We have 2 washers that can take up to 8 loads or 80 pounds of laundry each. Perfect for large loads and big bulky items.
Wash and Fold Questions
8AM to 7PM daily. As long as there is an attendant, we can assist with your fluff and fold drop-offs and pick-ups.
We use Tide, Tide Free & Clear, and Gain detergents. Downy softeners is available upon request and so are premium dryer sheets.
Now much. Check out our pricing page to see the most current prices.
Yes, 15 pounds.
Most orders are done next day. For same day service, please drop off your laundry by 2PM.
No, we do not. We keep all orders separate to ensure good hygiene.
Pickup and Delivery Questions
We offer this on a daily basis. Just sign up and sign in to see the available driver pick-up and drop-off times and select times that fit your schedule.
Not much. See our pricing page to see the most current prices.
Yes, a modest 35 pounds of laundry.
Most orders are ready next day. We will deliver according to your selected times.
Easy! Just click on the Schedule a Pickup button and follow the instructions.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
When placing your order online, you'll find a section labeled 'Preferences' where you can list the tasks you'd like us to perform with every laundry service. Additionally, there's a 'Special Laundry Instructions' section for requests specific to the current order, such as spot treating a stain on an item.
No, you don't. You can cancel at any time.
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
